Effective Teleconferencing

Teleconferencing has fast become a vital communication tool for global businesses and if utilized well, is a great substitute to costly face to face meetings. However con-calling in a foreign language is perhaps the hardest medium of communication as there is no visual contact with the caller/person called.

By nurturing important teleconferencing techniques and using integrated voice training exercises all to increase participants’ confidence levels, the following course will resolve a number of the most common problems faced when communicating by con call in the business environment.

Course Highlights

• Understand the importance of preparation in making an effective teleconference call 
• Ability to communicate more effectively using clear structure and signals   
• Acquire effective speaking and listening techniques used to improve delivery when conveying a message over the telephone
• Participate in a series of trainer-led voice training exercises and teleconference scenarios
• Reach a high level of self-confidence in handling teleconference calls

Course Length: 1 day, 1 day with follow up options
Delivery Language: English with Chinese

Please click here to request an Effective Teleconferencing course outline